product spotlight

The Blackberry Curve 8900

The Blackberry Curve 8900 is the thinnest and lightest full-QWERTY smartphone packed with the latest features.

The striking 480 x 360 - pixel screen offers crisp-on-the-go video, images, text, maps and more. With a sleek new twist on a classic style, the Blackberry Curve 8900 smartphone is an easy-to-use device that delivers expanded functionality and […]

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Interesting stories on remote working from aroud the web.

Vaillant, a leading manufacturer of gas and solid fuel domestic heating appliance boilers, called for Interchange’s help to install the latest GPRS mobile technology to enhance and develop its service and support business even further.
The solution helped out the company’s national service organisation Heatcall, which provides after sales support through it team of 100 engineers.
Under […]

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Find out more about remote working, whether you are about to embark on a remote working operation or are looking for new techniques and technology to improve your existing virtual business

BT VoIP extension to ring up savings for Whitehall

The Department for Work and Pensions (DWP) has extended a £237m deal with BT to expand and support its VoIP network.

Under the terms of the contract extension, BT Global Services will provide maintenance and new connections to the single network that carries the DWP’s voice and data traffic.

The network links up 22,000 customer service agents across DWP’s contact centres, which handles more than two million calls in a single day, and will be expanded  by BT in 2010 to link up almost 30,000 customer service agents.

The deal will also see BT provide phone and videoconferencing services to a range of DWP agencies - including Jobcentre Plus; the Pensions, Disability and Carers Service; Northern Ireland Social Security Agency and the Child Maintence and Enforcement Commission.

The deal would allow the department to further reduce its costs, helping save £1.5 billion, as well as better serving people relying on its services.

Find out more about remote working technology at the Interchange Group.

As featured on Silicon.com.