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Find out how Torex benefited from current mobile technology implemented by Interchange into their system that reduced company costs, while improving productivity, customer service levels and security.
Torex is Europe’s leading independent retail system, which covers all facets of the retail systems business. In the UK Torex’s solutions handle more than 25 million customer interactions a week – more than 45 per cent of all UK retail sales.
Torex and Interchange decided on using the Blackberry 7290 due to its functionality, security and usability, and implemented the solution during a 12 week period. The device had applications for providing operational and office functionality while on the move, which benefited the company’s employees. Due to the positive feedback it received during a 4 week trial, Torex equipped 500 users across Europe with the Blackberry-based solution.
The users loved the new solution, as it was far more advanced than the old devices Torex were using. The Blackberry devices allowed for easy usability, which saved the company time and money on training and support.
Posted in Solutions by Editorial Team on 2 July 2009